Introduction

Welcome to Fidali (the "Platform"), operated by Fdli Portal Co. ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

1.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Platform or when you choose to participate in various activities related to the Platform, such as online chat and message boards.

1.2 Derivative Data

Information our servers automatically collect when you access the Platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform.

1.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Platform.

1.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Platform from a mobile device.

1.5 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Platform permission to access this information.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:

• Create and manage your account.
• Process your transactions.
• Manage your orders and provide customer service.
• Post testimonials.
• Request feedback and contact you about your use of the Platform.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Perform other business activities as needed.
• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.4 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

3.5 Interactions with Other Users

If you interact with other users of the Platform, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

7. Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Fdli Portal Co.
Business Bay - Metropolis
contact@fidali.ae
+971 52 435 4798

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.